Ford Motor Co. supplanted Toyota as leader of the pack in J.D. Power and Associates’ annual initial quality rankings released Wednesday, grabbing more individual awards than any other automaker for the first time since 1998, when it tied for the top spot.
Ford ranked highest in five of 19 segments in this year’s survey. That’s two better than in 1998 — the last time a U.S. automaker was on top — when Ford tied with Toyota and Honda.
The Dearborn automaker earned segment awards for the Ford Mustang, Lincoln Mark LT, Lincoln MKZ, Mercury Milan and Mazda MX-5 Miata. Mazda is 33.4 percent owned by Ford.
Porsche again dominated the overall ranking of brands, averaging 91 problems per 100 vehicles, as it had last year. That compared with a 2007 industry average of 125 problems per 100 vehicles. Last year it was 124.
Ford’s Lincoln brand, which jumped from 12th to third in overall vehicle quality, averaged 100 problems per 100 vehicles. It was behind Porsche and Toyota’s Lexus luxury brand, which averaged 94 problems per 100 vehicles.
Ford spokeswoman Anne Marie Gattari said those launches “speak volumes about what we’re doing right.”
“What we saw today is the result of several years of adhering to our design and manufacturing processes with complete discipline,” she said. “It took some time for the results to be evident.”
http://www.jdpower.com/articles/article.aspx?ID=258credit: AP and J.D. Power & Assoc.